 Communicate, communicate, and then communicate some more. |
| You get what you reward. Be clear about what you want to get and systematically reward it. |
| An employee's motivation is a direct result of the sum of interactions with his or her manager. |
| Take time to appreciate employees and they will reciprocate in a thousand ways. |
| It is always easier - and usually far more effective - to focus on changing your behavior than on changing the behavior of others. |
| You can't command people to do their best; they can only command that of themselves. |
| An open-door policy doesn't do much for a closed mind. |
| People may take a job for more money, but they often leave it for more recognition. |
| Take your work seriously and yourself lightly. |
| You get the best effort from others not by lighting a fire beneath them, but by building a fire within. |
| Just the act of listening means more than you can imagine to most employees. |
