 I'm not afraid to take a swing and miss. |
| A manager is not a person who can do the work better than his men; he is a person who can get his men to do the work better than he can. |
| Information about the package is as important as the package itself. |
| A Yale University management professor in response to student Fred Smith's paper proposing reliable overnight delivery service: The concept is interesting and well-formed, but in order to earn better than a 'C', the idea must be feasible. |
| My innovation involved taking an idea from the telecommunications and banking industries, and applying that idea to transportation business. |
| Leaders get out in front and stay there by raising the standards by which they judge themselves - and by which they are willing to be judged. |
