An interface is humane if it is responsive to human needs and considerate of human frailties. |
A computer shall not harm your work or, through inaction, allow your work to come to harm. |
Right now, computers, which are supposed to be our servant, are oppressing us. |
As far as the customer is concerned, the interface is the product. |
Users do not care about what is inside the box, as long as the box does what they need done. |
A computer shall not waste your time or require you to do more work than is strictly necessary. |
Once the product's task is known, design the interface first; then implement to the interface design. |
The system should treat all user input as sacred. |
Imagine if every Thursday your shoes exploded if you tied them the usual way. This happens to us all the time with computers, and nobody thinks of complaining. |