 Criticize the act, not the person. |
| There are two things people want more than sex and money... recognition and praise. |
| No matter how busy you are, you must take time to make the other person feel important. |
| Sandwich every bit of criticism between two layers of praise. |
| We treat our people like royalty. If you honor and serve the people who work for you, they will honor and serve you. |
| For every failure, there's an alternative course of action. You just have to find it. When you come to a roadblock, take a detour. |
| If you think you can, you can. And if you think you can't, you're right. |
| Don't limit yourself. Many people limit themselves to what they think they can do. You can go as far as your mind lets you. What you believe, remember, you can achieve. |
| Everyone has an invisible sign hanging from their neck saying, 'Make me feel important.' Never forget this message when working with people. |
| Central banks don't have divine wisdom. They try to do the best analysis they can and must be prepared to stand or fall by the quality of that analysis. |
