 Eliminate numerical quotas, including Management by Objectives. |
| Rational behavior requires theory. Reactive behavior requires only reflex action. |
| Learning is not compulsory... neither is survival. |
| Quality is everyone's responsibility. |
| The result of long-term relationships is better and better quality, and lower and lower costs. |
| All anyone asks for is a chance to work with pride. |
| Whenever there is fear, you will get wrong figures. |
| When a system is stable, telling the worker about mistakes is only tampering. |
| Innovation comes from the producer - not from the customer. |
| The emphasis should be on why we do a job. |
| Hold everybody accountable? Ridiculous! |
| You can not define being exactly on time. |
| It is not necessary to change. Survival is not mandatory. |
| Any manager can do well in an expanding market. |
| If you do not know how to ask the right question, you discover nothing. |
| We are here to make another world. |
| You should not ask questions without knowledge. |
| Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them. Topics: Business |
| The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work. |
| It is not enough to do your best; you must know what to do, and then do your best. |
