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W. Edwards Deming Quotes

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W. Edwards Deming
October 14, 1900 - December 20, 1993
Nationality: American
Category: Scientist
Subcategory: American Scientist

Eliminate numerical quotas, including Management by Objectives.


Rational behavior requires theory. Reactive behavior requires only reflex action.


Learning is not compulsory... neither is survival.


Quality is everyone's responsibility.


The result of long-term relationships is better and better quality, and lower and lower costs.


All anyone asks for is a chance to work with pride.


Whenever there is fear, you will get wrong figures.


When a system is stable, telling the worker about mistakes is only tampering.


Innovation comes from the producer - not from the customer.


The emphasis should be on why we do a job.


Hold everybody accountable? Ridiculous!


You can not define being exactly on time.


It is not necessary to change. Survival is not mandatory.


Any manager can do well in an expanding market.


If you do not know how to ask the right question, you discover nothing.


We are here to make another world.


You should not ask questions without knowledge.


Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them.

    Topics: Business

The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.


It is not enough to do your best; you must know what to do, and then do your best.


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