Determine to do some thinking for yourself. Don't live entirely upon the thoughts of others. Don't be an automaton. |
The best of merchandise will go back to the shelf unless handled by a conscientious, tactful salesman. |
Men are not great or small because of their material possessions. They are great or small because of what they are. |
I do not believe in excuses. I believe in hard work as the prime solvent of life's problems. |
Change is vital, improvement the logical form of change. |
Salesmanship, too, is an art; the perfection of its technique requires study and practice. |
Success cannot come from standstill men. Methods change and men must change with them. |
The five separate fingers are five independent units. Close them and the fist multiplies strength. This is organization. |
It was always my practice to train salespeople under my direct supervision, and to treat children with the utmost consideration. |
We can serve our customers well only if our buying jobs are right. You cannot sell if you haven't ordered wanted goods into your store. |
Every man must decide for himself whether he shall master his world or be mastered by it. |
A store's best advertisement is the service its goods render, for upon such service rest the future, the good-will, of an organization. |
My definition of an executive's job is brief and to the point. It is simply this: Getting things done through other people. |
Salesmanship is limitless. Our very living is selling. We are all salespeople. |
No company can afford not to move forward. It may be at the top of the heap today but at the bottom of the heap tomorrow, if it doesn't. |
Courteous treatment will make a customer a walking advertisement. |
Theory is splendid but until put into practice, it is valueless. |
No business can succeed in any great degree without being properly organized. |
We get real results only in proportion to the real values we give. |
Success will always be measured by the extent to which we serve the buying public. |